Who we are
EXACT OPS AI LTD is the controller for personal information described in this notice. We are registered in England and Wales under company number 17344368. Our registered office is 5 Albion Place, Doncaster, England, DN1 2EG.
Privacy questions can be sent to [email protected].
Information we use
If you contact us, we may receive your name, work email, organisation, the operational context you choose to provide, and our correspondence with you. The consultation planner on this site prepares an email in your own mail application. It does not submit or store the entered details on this website.
Our hosting provider may process limited technical information such as IP address, device or browser data, requested pages and security events to deliver and protect the site.
Why we use it
- To respond to enquiries and take steps requested before entering a contract.
- To scope, deliver and support agreed services.
- To operate, secure and improve the website and our business.
- To comply with legal, accounting and regulatory obligations.
Depending on the context, our lawful bases are taking steps at your request before a contract, performing a contract, our legitimate interests in running and securing the business, and compliance with legal obligations.
How long we keep it
General enquiry correspondence is normally reviewed for deletion 24 months after the last meaningful contact. We may keep contract, transaction or legal records for longer where required for service delivery, tax, accounting, dispute handling or another legal obligation.
Your rights
UK data protection law may give you rights to access, correct, erase or restrict your information, object to certain uses, or receive portable data. These rights depend on the circumstances and may have legal exceptions. Contact us to make a request.
You can also complain to the Information Commissioner's Office.